About Thielen Student Health Center

A Thielen provider speaks to a student in an exam room.

Our Mission

Providing exceptional healthcare and education to the ISU community

Our Vision

Nurturing a healthy university community through collaborative care

Our Organization

Thielen Student Health Center (TSHC) is the full service on-campus clinic that specializes in students. Our services include:

  • Urgent care
  • Primary care
  • Chronic disease management 
  • Coordination and referral to specialists 
  • Sexual and reproductive health
  • Psychiatry and mental health 
  • Immunizations
  • Specialty clinics: allergy injections, travel
  • Physical therapy 
  • Pharmacy
  • Lab
  • Radiology 
A physical therapist performs a test on a patient.

Our Accreditation and Commitment to Quality

TSHC has held national accreditation through the Accreditation Association for Ambulatory Health Care for more than 20 years. This voluntary accreditation involves nationally recognized standards and ensures that TSHC provides the highest quality health care. 

TSHC is accredited through the CLIA (Clinical Laboratory Improvement Amendments) which ensure clinical laboratories meet federal quality standards for testing, and guarantee accurate, reliable, and timely results. Additionally, TSHC’s pharmacy is accredited through the Iowa Board of Pharmacy. 

Our Impact and Engagement

Following every visit, TSHC patients receive a patient satisfaction survey. For fiscal year 2025, TSHC achieved a 4.79 (5-point scale) rating from our patients. Some highlights from our patient comments:

  • "My mental health provider is amazing! She does such a great job of making me feel heard and comfortable. I would recommend her to everyone!"
  • "My provider is simply the best. I feel very well informed after leaving my appointments and like I am getting the care and services that I need. The rest of the staff is great as well. Thank you!"
  • "Everyone at TSHC has always been warm and welcoming and doesn’t mind restating instructions until students understand. The clinical staff listen to my needs and provide me with rationale and sound diagnoses."
  • "That was an amazing experience for me. The people I met at THSC were really kind and helpful."
  • "My provider listened carefully, and I felt very comfortable, understood, and received useful advice and feedback. The lab staff were great, and it was the smoothest blood draw I’ve ever had in my life (and I’ve had many!). I’m so grateful for the services provided at TSHC."
  • "I just want to say how thankful I am for every staff member I interacted with. Throughout the entire process, everyone was incredibly friendly. I was helped swiftly and my visit gave me peace of mind."
  • "The staff and my provider were extremely kind and professional. They watched for my wellbeing and showed concern for my medical needs. The service was prompt and helped me feel better and I am very grateful and satisfied with the support and services."
  • "I called and was given an immediate appointment; they got me right in, and I didn’t even have to wait in the waiting room! Everyone was beyond nice and treated me with the utmost kindness and care. Best experience I have ever had at a doctor’s office."

How to Support Our Work

Support the future of student health and wellbeing by donating to Thielen Student Health Center via the ISU Foundation.

Want to discuss donations or sponsorship opportunities within our Student Health and Wellness departments?